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Terms And Conditions

Terms And Conditions 

  • Welcome to Madglam.com. Madglam.com provides the services to you subject to the terms and conditions given hereunder. If you visit us at Madglam.com, you accept these terms and conditions. In addition, when you use any current or future Madglam.com service (e.g. Your Account/Profile, etc.) or visit or purchase from any business affiliated with Madglam.com, whether or not included in the Madglam.com website, you will be subject to these guidelines and conditions for such service or business. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by Madglam.com. By using the shopping services of Madglam.com you agree to be bound by these terms and conditions. All products/services and information displayed on Madglam.com constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below.
  • Please read these Terms & Conditions carefully before using this or any of the other Madglam.com websites. In these Terms & Conditions, Madglam.com is referred to as “Madglam” or “Company” “we”“us”“our” or Company and you the end user is referred to as “you”, “your” or “user”.

Your Account and Registration Obligations

  • If You use Madglam.com, You shall be responsible for maintaining the confidentiality of your User ID and Password and You shall be responsible for all activities that occur under your User ID and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or Madglam has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, Madglam has the right to indefinitely suspend or terminate or block access of your membership with Madglam and refuse to provide you with access to the Website.


  • Membership on the Madglam is free. Changes to the Fee and related policies shall automatically become effective immediately once implemented on Madglam. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance with all applicable laws including those in India for making payments to Madglam.

Changes to the Terms

  • Madglam may make changes to the terms from time to time. The same will be communicated to you, on the website, without prior intimation to you. Your continued use of the shopping will indicate your acceptance of the modified terms. When these changes are made, Madglam shall make the amended copy of the terms available in an accessible location.
  • You understand and agree that if you use the shopping after the date on which the terms have changed, or after the date by which you have to respond as per these terms has passed, Madglam will treat your use as acceptance of the amended terms.


  • We view protection of Your privacy as a very important principle. We understand clearly that you and Your personal identification information is one of our most important assets. We store and process Your Personal Identifiable Information on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and rules there-under.


We use cookies and other technologies such as pixel tags and clear gifs to store certain types of information each time you visit any page on our website. This enables us to determine what portions of this website are most appropriate for your professional needs and to serve advertising banners to you. You may choose to decline cookies, but this would disable the scope of experiencing the entire feature of the website. Hence, we recommend that you leave them turned on.

Return Policy

  • We follow a 3 day return policy. contact us immediately after you receive your order or within the day itself. a pick up for the order will be arranged from our end.
  • Return of the product is acceptable the first time.In case of a return the next order in replacement by the customer, will be charged at an additional cost of Rs 200/-
  • No cash shall be refunded for any product.The amount that is credited to your Madglam wallet, will be valid for 6 months,where in a purchase and use of the wallet money has to be made,there will be no adjustments made after that. 
  • The products need to be unused and the tags have to be secured on the product.
  • Any sign of usage will give us the right to refuse a return. However, we would be happy to assist you in case the tags have been removed but the products are unused. Please take adequate measures while trying a product and preserve its condition. Any product with stains marks or any other marks will not be favorable for a return. A product won’t be accepted without a tag and a bill.
  • Pick up facility won’t be available for any returns or exchanges of products with a price less than Rs. 1000. The customer will have to courier the product back to us at the below-mentioned address after which they will be eligible for a refund or exchange.
  • Address: MadGlam Style Studio
    101,Jai Shree Krishna Complex,
  •  Next to Hard Rock Cafe,
    Fun Republic Road,
    Andheri (West),
    Mumbai – 400053.
  • Products such as Jewellery items, Swimsuits, etc. are “Non-Returnable”.
  • A new piece will be dispatched as early as possible, in case a damaged piece is received.
  • Please try clothing articles with the tags on to check sizes.

Swimwear Products:

  • The swimwear products are included in the non- returnable category.
  • No swimwear products are eligible for exchange keeping in mind the hygiene and tidiness.

Shipping Rates

    • Free shipping on orders above Rs. 1000/-
    • Rs. 100 on orders less than Rs. 999/-
    • Cash On Delivery Charges – Rs. 100 on all COD orders
  • Shipping & COD charges are non-refundable
1) Incase of a return, the product will be first checked incase of any damage, resizing or any kind of changes done. Tags must stay put, if the tags are removed it will be not accepted.
2) Incase of change of product or return will be only on the basis of  sizing issues, the second time the shipping would be charged, at an additional charge of Rs 200/-
3)If the customer wishes to alter the same outfit, alterations of any kind by us, would be charged at Rs 200/-
4)If the product that has been returned to us is accepted, the money would be transferred to your Madglam Wallet. Thereafter, you can shop for the product of your choice and adjustments will be made. No bank transfers or other ways of payment will be initiated.
** During Sale:
In case of the client opting for a size exchange* if in stock can be made at a charge of Rs 100/- additional, the return of there product has to be done by the customer.Sale items will not be exchanged.