- Exchanges can be made ONLY for products that are defected or if you need a different size.
- We follow a 3 day return policy. Contact us within 3 days of the delivery date in case you are willing to return the product due to size issue only. We would thoroughly check the products for the tags. If the product has been used no exchanges or refund would be made for the same.
- No cash shall be refunded for any product. The amount will be credited to your Mad Glam wallet (minus COD and shipping handling charge ) upon receiving the product in unused and original condition.
- Any sign of usage will give us the right to refuse a return. Please take adequate measures while trying a product and preserve its condition. Any product with stains marks or any other marks will not be favourable for a return. A product will not be accepted without a tag and a bill.
- Pick up facility will not be available for any returns or exchanges of products with a price less than Rs.2000 . The customer will have to courier the product back to us at the below mentioned address after which they will be eligible for an exchange.
- No refunds or adjustments can be made for any original shipping charges.
- No refunds can be made for international taxes or duties charged
- Products such as jewelry or swimsuits are ‘NON-RETURNABLE’
- Simply place the item in the same box we sent you it in originally (or a different one), include your invoice*, and then return the package to:
Mad Glam Style Studio
1st Floor, 101,
Jai Krishna Complex, Opposite Yash Raj Studios,
New Link Road, Andheri west, Mumbai – 400053